Picking: User Guide for RF Pickers
About This Guide
Who This Guide Is For: RF Pickers who use handheld devices to pick orders in the warehouse.
What You'll Learn:
- How to log in to RF device
- How to pick single orders
- How to batch pick multiple orders
- How to handle exceptions
- How to enter catch weights
Time to Complete: 45-60 minutes
Quick Start
Your First Pick
- Log in to RF device
- Select Pick task
- Scan location
- Scan item
- Enter quantity
- Scan label
- Move to next pick
Key Concepts
RF Device
Your handheld RF device shows:
- Location to go to
- Item to pick
- Quantity needed
- Where to put it
Single Order Pick
Pick one order at a time. Best for:
- Large orders
- Special handling
- High-value items
Batch Pick
Pick multiple orders at once. Best for:
- Small orders
- Similar items
- Same zone
Common Tasks
Task 1: Single Order Picking (WF-009)
When to Use: For one order at a time.
Steps:
Log In
- Turn on device
- Enter user ID
- Enter password
Get Assignment
- Select Pick from menu
- System assigns order
- Screen shows first pick
Go to Location
- Read location on screen
- Walk to that spot
- Scan location barcode
Verify Item
- Screen shows item needed
- Find item at location
- Scan item barcode
Enter Quantity
- Screen shows quantity
- Count and pick items
- Enter quantity picked
Confirm Pick
- Scan pick label
- Put items in tote or pallet
- Device shows next pick
Repeat
- Continue until order done
- Device says "Order Complete"
Tip: Always scan location first. This prevents wrong picks.
Task 2: Batch Picking (WF-010)
When to Use: For multiple orders at once.
Steps:
Get Batch
- Select Batch Pick
- System assigns batch
- Screen shows orders in batch
Pick to Cart
- Cart has slots for each order
- Screen shows which slot
- Put items in correct slot
Follow Sequence
- Device guides you through warehouse
- One location at a time
- May pick for multiple orders at same spot
Confirm Each Pick
- Scan location
- Scan item
- Enter quantity
- Scan slot label
Complete Batch
- Visit all locations
- Device says "Batch Complete"
- Deliver cart to packing
Task 3: Handle Exceptions
Short Pick: Cannot find enough items.
- Screen asks for quantity
- Enter what you can pick
- Press F4 for short reason
- Select reason code
- Continue to next pick
Wrong Item: Scanned item doesn't match.
- Device beeps
- Shows "Wrong Item"
- Check you're at right spot
- Try scanning again
- If still wrong, call supervisor
Location Empty: No items at location.
- Scan location
- Device asks for quantity
- Enter 0
- Confirm location is empty
- System will re-allocate
Task 4: Catch Weight Entry
When to Use: For meat, poultry, and produce.
Steps:
Pick Items
- Go to location
- Scan item
Weigh Items
- Place on scale
- Read weight
Enter Weight
- Device prompts for weight
- Type total weight
- Press Enter
Verify Tolerance
- System checks vs. expected
- Green = OK
- Yellow = Warning, verify
- Red = Out of tolerance, call supervisor
Reference Information
RF Keys
| Key | Action |
|---|---|
| Enter | Confirm |
| Clear | Erase entry |
| F1 | Help |
| F4 | Exception/Short |
| F7 | Menu |
| Esc | Back |
Screen Icons
| Icon | Meaning |
|---|---|
| Green check | Pick OK |
| Yellow triangle | Warning |
| Red X | Error |
| Arrow | Go to location |
Pick Statuses
| Status | Meaning |
|---|---|
| ASSIGNED | Task given to you |
| IN PROGRESS | Started picking |
| COMPLETE | All picks done |
| SHORT | Some items missing |
Troubleshooting
| Problem | Fix |
|---|---|
| Can't log in | Check password, call IT |
| Wrong item beep | Verify location and item |
| Device frozen | Hold power 5 seconds |
| No tasks | Check with supervisor |
| Battery low | Swap battery |
Getting Help
- Pick issues: Wave Planner or Supervisor
- Device problems: IT Help Desk, ext. 4357
- Item questions: Inventory Control
Document Information
| Field | Value |
|---|---|
| Version | 1.0.0 |
| Module | Picking |
| Persona | RF Picker |
| Last Updated | 2026-01-13 |
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